Verified Mark Certificate (VMC)
What is a Verified Mark Certificate (VMC)?
A VMC is a digital certificate that verifies your
organisation's ownership of a registered trademarked
logo. It allows eligible organisations to display
their verified logo alongside authenticated emails
in supported inboxes.
Does a VMC require a registered trademark?
Yes. Your logo must be registered as a trademark
with a recognised trademark office and meet
GlobalSign's certificate requirements.
Will my VMC display a
blue checkmark in Gmail?
A VMC can support the blue verified checkmark
in eligible Gmail experiences. Display depends
on the email platform's requirements and support.
What are the technical requirements for a VMC?
Your domain must have SPF and DKIM configured
correctly and a DMARC policy of quarantine at
100% or reject, established for at least 30 days.
Your logo must also comply with BIMI requirements.
Do I need a separate VMC for each domain?
A certificate is generally required for each
individual email domain. Ask us about additional
domains and available certificate options.
Common Mark Certificate (CMC)
What is a Common Mark Certificate?
A CMC verifies an organisation's identity and
its ownership or authorised use of an established
logo, allowing the logo to be displayed in
supported inboxes through BIMI.
Can I get a CMC without a registered trademark?
Yes. Unlike a VMC, a CMC does not require
a registered trademark. However, the same logo
must have been in use for at least 12 months
and appear on your current website.
Does a CMC provide the Gmail
blue checkmark?
A CMC supports verified logo display through BIMI,
but it does not provide the VMC-associated
blue verified checkmark.
Does a CMC require DMARC?
Yes. Your domain needs SPF and DKIM configured
correctly and DMARC enforcement using quarantine
at 100% or reject, established for at least 30 days.
Complete Email Security
What is included in Complete Email Security?
The service covers business email authentication
and security configuration, including SPF, DKIM,
DMARC, MTA-STS and TLS reporting, together with
DNSSEC assessment and implementation support.
The exact scope is confirmed for your domain.
What is SPF?
Sender Policy Framework (SPF) identifies the
mail servers authorised to send email on behalf
of your domain.
What is DKIM?
DomainKeys Identified Mail (DKIM) adds a
cryptographic signature to outgoing emails,
allowing receiving systems to verify that
the message has not been altered.
What does DMARC do?
DMARC connects SPF and DKIM authentication
with your domain's policy. It tells receiving
systems how to handle messages that fail
authentication and provides reporting
capabilities.
Can you configure email security if we use Microsoft 365 or Google Workspace?
Yes. We can help configure the relevant DNS
authentication records for supported business
email platforms, including Microsoft 365 and
Google Workspace. The requirements depend
on your current email configuration.
Will email security prevent all phishing attacks?
No single email security configuration can
eliminate every threat. Proper authentication
and transport security help reduce impersonation
risks and strengthen your domain's protection.
S/MIME Certificates
What is an S/MIME certificate?
S/MIME is a standard for digitally signing
and encrypting email messages. A certificate
associates a verified identity with a
cryptographic credential.
What is the difference between signing and encrypting an email?
Digital signing helps recipients verify
the sender's identity and detect changes
to message content. Encryption protects
message confidentiality so only intended
recipients with the appropriate private
keys can read the encrypted content.
What is the difference between PersonalSign and Enterprise PersonalSign?
PersonalSign is intended for individual
digital identities. Enterprise PersonalSign
supports organisation-verified employee
identities and business deployments, with
enterprise certificate management options.
What is an Enterprise Department certificate?
It is designed for departmental or
role-based organisational identities,
such as [email protected] or
[email protected], rather than
an individual employee's identity.
Can I encrypt an email if the recipient doesn't have an S/MIME certificate?
Standard S/MIME encryption requires the
recipient's appropriate public certificate.
You generally need to obtain their certificate
before sending them an encrypted message.
Which email applications support S/MIME?
S/MIME is supported by various email
applications, including compatible versions
of Microsoft Outlook and Mozilla Thunderbird.
Specific compatibility depends on the
application, platform and configuration.
Government Mark Certificate (GMC)
What is a Government Mark Certificate?
A GMC is a mark certificate designed for
eligible government agencies and departments
to authenticate official government seals
or agency logos displayed alongside email.
Who can apply for a GMC?
GMC applications are intended for eligible
government organisations. The official mark
must be supported by the relevant formal
governmental authorisation, such as a statute,
regulation, treaty or government action.
Does a GMC provide a verified
checkmark?
GMC provides eligible government entities
with similar visual verification benefits
to VMC, including the blue checkmark
in supported Gmail experiences.
Pricing & ordering
Are your prices in Australian dollars?
Our website pricing is configured in Australian
dollars (AUD). Please review the final order
summary for the applicable taxes and charges.
Do you offer discounts?
Yes. Promotional discounts may be available
on selected products. Any applicable discount
will be displayed alongside the original price
before purchasing.
Can I purchase certificates for multiple domains or employees?
Yes. We can help with additional domain
certificates and multiple employee or
department certificate requirements.
Contact our sales team for enterprise
and volume pricing.
Do you provide assistance with certificate installation?
We can assist with certificate requirements,
application guidance and implementation
depending on the product and selected
service package.
How can I get a custom quote?
Contact our team with your organisation's
requirements, number of domains and
expected number of users. We'll help
identify a suitable solution and pricing.